Privacy Policy

This notice discloses the privacy practices of stellarbookpublishing.com. Therefore, this privacy notice applies only to information collected from this site. It will inform you of the following:

  • 1. What personally identifiable info do we collect from you through the website, how do we use it, and with whom it may be shared.
  • 2. The options that are presented to you concerning the use of your data. It will inform you about all the security procedures in place to protect you from any misuse of your information.
  • Information collection, use, and sharing.
  • 3. How you can correct any errors or blunders in the information. Also, information collection, its use, and sharing.
  • 4. How can you correct any errors or blunders in the information and also information collection, its use, and sharing.
  • 5. Confidentiality of the services you are undertaking.
  • 6. Originality of content.
    • We are the sole caretakers of the info collected on this website. We merely have access to information that you voluntarily give us via email or another direct contact from you. We will never lease or sell this information to any third party.

      YOUR ACCESS TO / CONTROL OVER YOUR INFORMATION

      You can discontinue contacting us in the future. Moreover, you can proceed with any of the following actions at any time by contacting us via our phone number or the email address provided on our website:

      • TO VIEW WHAT DATA WE HAVE ON YOU, IF ANY.
      • CORRECT/CHANGE ANY DATA WE HAVE ON YOU.
      • ASK US TO ERASE ANY INFORMATION THAT WE HAVE ON YOU.
      • EXPRESS ANY DOUBTS THAT YOU MAY HAVE ABOUT OUR USAGE OF YOUR DATA.

      SECURITY

      We protect your info offline. Only our contractors and employees who need the information to perform a specific job (for example, the services ordered or billing) are granted personally identifiable information. The servers or computers used to store personally identifiable information are kept in a protected environment. There is absolutely no chance of any leak of confidential information.

      PAYMENT

      For the purpose of processing your order, we might need to collect personal information about you, such as your billing address, phone number, name, and email address. The credit card info is only handled by our third-party credit card provider. Any additional relevant information will be provided to our customers then and there.

      COOKIES AND IP ADDRESS

      Non-personal data such as your IP address is automatically documented when you enter our website. This data is used only to analyze server problems and website administration. Cookies on this website are used to enhance user experience and to collect usage statistics.

      INFO ABOUT OUR SERVICES AND PRODUCTS

      We make all effort to be as precise as possible in describing the services and products offered on stellarbookpublishing.com. We do not guarantee that the service descriptions or any other content on this website are accurate, reliable, complete, current, or free of error. Please email or call us immediately if the service you received from us differs from this website's descriptions. If you feel that we are not abiding by this privacy policy, you should contact us immediately via email or telephone. Our customer support team will resolve your query as soon as possible.

      OWNERSHIP AND CONFIDENTIALITY

      Although various writing services require sales or recognition incentives, our service is one hundred percent confidential. All communication and content reviewed or developed for the purpose of working together will never be disclosed to any other party under any circumstances. We reserve no rights to the services and products that we provide you. Everything we write or edit is considered the sole property of the client. If you come under our contact, you will only be recognized as the author and/or owner of your manuscript/material.

      ORIGINALITY

      We ghostwrite all original content for a customer that is free of plagiarism and not copied from any other source. All info submitted to a client that is inspired or researched from any other source will be rephrased and properly cited to ensure the material's originality, authenticity, and reliability.

      The use of this Website and/ or our services constitutes your agreement to the following terms and conditions:

      • If you do not agree with any of these terms and conditions, please do not use this Website or Our services.
      • If you are under legal age of consent for your respective district than you are not allowed to access or use this Website or Our services.
      • You acknowledge and agree that you must be of legal age to purchase any of our products or services available on this Website or otherwise.
      • By submitting an order and/or payment, you are acknowledging that you have read and understood these terms and conditions. You are also agreeing to be legally bound by these terms and conditions, which form the entire agreement between You and stellarbookpublishing.com.

      DEFINITION OF TERMS

      "Website" means all online content on stellarbookpublishing.com website pages.

      "Customer," "You," "Yours" or means and refers to you and/ or any other person submitting an order to stellarbookpublishing.com on your behalf.

      "Company," "We," "Our" or means and refers to stellarbookpublishing.com, a company registered under the laws of the State.

      "Product or Services" means and refers to all services and products provided by stellarbookpublishing.com to customer in accordance with his/ her order.

      "Order" means an order via phone or e-mail made by customer to purchase services or products provided by stellarbookpublishing.com. Orders are confirmed by down payments via check, credit card, cash receipt, bank wire transfer, Western Union, or PayPal transfer.

      OUR SERVICES

      By submitting the Order and/ or payment, you are purchasing the Product for Your use only. All Products are drafted by freelance writers who transferred all rights and ownership regarding the Products to the Company. All Products are non-refundable and come with no warranties, expressed or implied. It is Your obligation to read these Terms and Conditions before submitting any Order and/ or payment to this Website.

      Stellar Ghostwriters offers a 100% Refund on all its services, however, it is not an unconditional 100% refund and certain conditions still apply.

      Stellar Ghostwriters Refund Policy will be Void if;

      • You have chosen a special or a custom package.
      • You have demanded revisions beyond the initial concepts
      • The customer has not been contacted or irresponsive for more than 2 weeks without notice.
      • If the project is placed on hold upon customer request, the refund will be voided.
      • Company’s policies, or policy, have been violated.
      • The creative brief is lacking in required information from the client end.
      • The business is closing or changing its name or business.
      • Reasons such as ‘change of mind’, ‘disagreement with a partner, or other reasons that do not pertain to the service provided will not be subject to refund under any circumstances.
      • Once a client has accepted multiple sets of revisions (for any services), the refund will not be applicable.

      Incompetent Delivery:

      Once the work is delivered, customers are only entitled to claim a refund once they have exhausted all the options detailed as under;

      • If it does not comply with project requirements (as requested/ documented by the customer).
      • We are committed to provide our customers with 100% satisfaction and offer unlimited revisions to ensure that the delivery is up to the mark. We assign, re-assign and re-write your work to ensure complete satisfaction. Reserve FREE Pages for future, but of same value and you can avail them at any time. If we're still not able to deliver what you asked for, refund will be processed with a mutual agreement on a set percentage (but only in the cases where the delivery is completely off the mark).

      Late Delivery:

      We believe in "On Time Delivery" but if, for any reason we fail to deliver the asked service on time, after at least three attempts to contact us, your refund will be processed once it is established through documentary evidence that the late delivery was the company's fault.

      Refund Time Frame:

      Refunds must be claimed within 30 days of delivery. Refunds claimed after the set time frame will not be entertained.

      All the customers must note the deadline for claiming refund at the time of placing order.

      Cases where refund will not be issued:

      • In case of late delivery due to some minor technical errors, such as grammatical, typing, word count, missing references etc, refunds will be processed with mutual agreement and company will only settle with partial refund or discounts reserved for future purchases.
      • Company will not be responsible for any delay from the client's end.
      • No refund will be issued on the basis of low of writing.

Services That We Excel In

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Quality Customer Services

Our ghost book writers work round the clock to give satisfactory and the finest quality content to our customers.

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100% Ownership

Our clients are granted full ownership of the written content of the book

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24/7 Customer Support

24/7 expert support for all your ghost book writing needs. Contact us anytime, any day

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100% QUALITY ASSURANCE

All the work is checked and verified by the quality assurance manager before being delivered to you. We never compromise on quality.

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